{
    "product": {
        "slug": "dynamics-365-sales",
        "name": "Microsoft Dynamics 365 Sales",
        "kind": "web",
        "website": "https://www.microsoft.com/en-us/dynamics-365/products/sales",
        "page": "https://listme.name/software/dynamics-365-sales",
        "tagline": "Microsoft's CRM for sales teams, with pipeline tools and AI agents",
        "summary": "Microsoft Dynamics 365 Sales is a CRM for leads, opportunities and sales forecasting, built on the Dynamics 365 platform. It connects to Outlook for email and calendar, and it includes AI agents for lead qualification. Microsoft offers a free trial, and paid subscriptions follow.",
        "developer": "Microsoft",
        "platforms": [
            "web"
        ],
        "pricing": "subscription",
        "price_note": "Subscription with a free trial; pricing on Microsoft's site",
        "free_to_use": false,
        "open_source": false,
        "strengths": [
            "Outlook integration for email and calendars",
            "Fits teams already on Microsoft 365"
        ],
        "limits": [
            "Setup takes more planning than small CRMs",
            "Pricing is on a separate page from the product"
        ],
        "checked": "2026-10-10",
        "connected_to_publisher": false,
        "overview": "Dynamics 365 Sales is Microsoft's CRM for sales teams. It covers lead and opportunity tracking, sales automation and collaboration tools, and it works with Outlook for email. The product page lists AI agents, including one that qualifies leads and another that prioritizes them for sales staff.\n\nIt suits companies that already use Microsoft 365 and Dynamics products and want a CRM that sits next to Outlook. It is sold as a subscription after a free trial, and the pricing is on a separate Microsoft page, so buyers should check it before comparing with HubSpot or Zoho CRM. Setup takes more planning than a small-team CRM.",
        "highlights": [
            "Outlook email and calendar",
            "Lead qualification agent",
            "Sales automation",
            "Sales KPIs and suggested tasks",
            "Dynamics 365 platform"
        ],
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            "rank": 3,
            "of": 11,
            "score": 90.5,
            "verdict": "The CRM that fits best for Microsoft 365 shops, with Outlook integration, sales KPIs and AI agents for lead qualification. Setup takes more planning than Pipedrive, and the trial is the only free option.",
            "best_for": "Companies already running on Microsoft 365 and Dynamics"
        }
    ],
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        "page": "https://listme.name/software/dynamics-365-sales",
        "markdown": "https://listme.name/software/dynamics-365-sales.md",
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    "docs": "https://listme.name/developers"
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