# Microsoft Dynamics 365 Sales vs Zoho CRM

Source: https://listme.name/compare/dynamics-365-sales-vs-zoho-crm
Framed by the ranking: https://listme.name/best/crm-software

| | Microsoft Dynamics 365 Sales | Zoho CRM |
|---|---|---|
| Score | 90.5 | 89.5 |
| Rank | #3 | #4 |
| Price | Subscription | Free plan, paid upgrades |
| Best for | Companies already running on Microsoft 365 and Dynamics | Small businesses that want a free start and an app suite |
| Hosting | Vendor cloud | Vendor cloud |
| AI assistant | Sales agents | Zia Agents |
| Email sync | Outlook sync | Email integration |

The CRM that fits best for Microsoft 365 shops, with Outlook integration, sales KPIs and AI agents for lead qualification. Setup takes more planning than Pipedrive, and the trial is the only free option. A free edition for up to 3 users and a wide suite of connected Zoho apps. Its breadth can make the interface busy, and Zia Agents sit in the paid editions.