# Zendesk vs Zoho Desk

Source: https://listme.name/compare/zendesk-vs-zoho-desk
Framed by the ranking: https://listme.name/best/customer-support-software

| | Zendesk | Zoho Desk |
|---|---|---|
| Score | 92.5 | 86.0 |
| Rank | #1 | #6 |
| Price | Subscription | Subscription |
| Best for | Support teams that need omnichannel scale | Businesses already using Zoho apps |
| Self-hosting | No | No |
| AI agent | AI agents | Pre-built AI agents |
| Live chat | Yes | Yes |

The most complete ticketing platform here, with omnichannel support, a help center, quality assurance and AI agents. It is cloud-only and heavier than needed for simple email support. A helpdesk that connects to Zoho CRM and other Zoho apps, with pre-built AI agents and per-user pricing. Its ecosystem is narrower outside Zoho.