# Salesforce review, pricing and alternatives

Source: https://listme.name/software/salesforce
Website: https://www.salesforce.com/

Enterprise CRM with sales, service and marketing clouds

Salesforce is a customer relationship management platform made by Salesforce, Inc. Sales Cloud tracks leads, accounts, opportunities and forecasts, and the wider platform adds service, marketing and commerce products. It is sold as per-user subscriptions in several editions.

Salesforce is one of the largest CRM platforms and is built to be configured heavily. Sales Cloud covers leads, accounts, opportunities and forecasting, and the wider platform adds service, marketing and commerce products. Its mobile app runs on iPhone, iPad and Android.

Salesforce suits organizations that need deep configuration, custom objects and integration with other enterprise systems. The trade-off is cost and effort: pricing is per user and rises from one edition to the next, and an administrator usually handles changes to the setup. Compared with HubSpot or Pipedrive, it offers more control and more complexity, and it expects more admin time.

- Subscription | Web, iOS, iPadOS, Android
- Price: Per-user editions; free trial offered on sales editions
- Checked: 2026-10-10

## Strengths

- Deep customization and custom objects
- Large AppExchange and AgentExchange ecosystem
- Mobile app for iPhone, iPad and Android

## Limits

- Costs and setup effort are high for small teams
- Most configuration changes need an administrator

## Rankings

- #2 of 8 in [best CRM software](https://listme.name/best/crm-software), score 91.5: The most configurable option here, with mobile apps for iPhone, iPad and Android and a large partner ecosystem. Per-user pricing and admin effort make it heavier than HubSpot or Pipedrive for a small team.

## Alternatives

- [HubSpot CRM](https://listme.name/software/hubspot), score 93.5
- [Zoho CRM](https://listme.name/software/zoho-crm), score 89.5
- [Pipedrive](https://listme.name/software/pipedrive), score 88.0
- [Attio](https://listme.name/software/attio), score 87.5
- [Freshsales](https://listme.name/software/freshsales), score 84.5
- [Twenty](https://listme.name/software/twenty), score 82.5
- [SuiteCRM](https://listme.name/software/suitecrm), score 79.5