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Mailchimp

Email and SMS marketing platform with a basic free plan

91.5score

Ranked 1 of 8 in best email marketing software

A familiar platform with a basic free plan, customer journeys and SMS. The free plan has basic features only, and the price rises with contact count.

Best for Small businesses starting email marketing

About Mailchimp

Mailchimp manages contacts and audiences, builds email campaigns with a visual editor, and runs automated customer journeys. It also offers SMS marketing and transactional email, and it reports on opens, clicks and revenue.

Mailchimp suits small businesses and creators that want a familiar tool with a free starting point. The free plan is basic, and paid plans add automation, segmentation and more contacts, with the price rising by contact count. It is a broad marketing tool rather than an ecommerce specialist, so online stores with heavy product-based flows often compare it with Klaviyo.

Key features

  • Visual email editor
  • Customer journeys
  • SMS marketing
  • Transactional email
  • Audience segmentation

Strengths

  • Basic free plan to start
  • Email, SMS and transactional email in one account

Limits

  • Free plan has basic features only
  • Price rises with the number of contacts

Where Mailchimp ranks

ListRankScoreBest for
Best Email marketing software1 of 891.5Small businesses starting email marketing

Questions about Mailchimp

Is Mailchimp free?
Mailchimp can be used without paying: Basic free plan; paid Essentials and Standard plans. Check the vendor’s pricing page for current limits.
Is Mailchimp open source?
No. Mailchimp is proprietary software; its source code is not public.
Which platforms does Mailchimp support?
Mailchimp is available on: Web.
What is Mailchimp best for?
Small businesses starting email marketing. In our ranking of email marketing software it is number 1 of 8 with a score of 91.5.
What are the best alternatives to Mailchimp?
The highest-ranked alternatives on listme.name are Klaviyo, Brevo, ActiveCampaign, Kit.