Comparison · CRM software
Microsoft Dynamics 365 Sales vs Pipedrive: which is better in 2026?
Microsoft Dynamics 365 Sales ranks higher in our list of CRM software (#3 against #5, score 90.5 against 88.0), but the gap is small and the better choice depends on what you need.
- 90.5Editorial score88.0
- 1Platforms3
- NoFree to useNo
- NoOpen sourceNo
Which should you choose?
Choose Microsoft Dynamics 365 Sales if you want
Companies already running on Microsoft 365 and Dynamics.
The CRM that fits best for Microsoft 365 shops, with Outlook integration, sales KPIs and AI agents for lead qualification. Setup takes more planning than Pipedrive, and the trial is the only free option.
Choose Pipedrive if you want
Sales teams that want a simple pipeline.
A clear visual pipeline with email sync and tracking, and Nova included in all plans. It does less than HubSpot or Salesforce outside sales, and the free trial lasts 14 days.
The main differences
- Only Pipedrive runs on iOS.
- Only Pipedrive runs on Android.
Side by side
 Microsoft Dynamics 365 Sales |  Pipedrive | |
|---|---|---|
| Score | 90.5 | 88.0 |
| Rank in list | #3 of 11 | #5 of 11 |
| Price | SubscriptionSubscription with a free trial; pricing on Microsoft's site | SubscriptionPaid plans after a 14-day free trial |
| Free to use | No | No |
| Open source | No | No |
| Platforms | WebWeb | WebiOSAndroidWeb, iOS, Android |
| Made by | Microsoft | Not stated |
| Hosting | Vendor cloud | Vendor cloud |
| AI assistant | Sales agents | Pipedrive AI and Nova |
| Email sync | Outlook sync | Email sync and tracking |
| Best for | Companies already running on Microsoft 365 and Dynamics | Sales teams that want a simple pipeline |
| Strengths |
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| Limits |
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| Links | Visit site | Visit site |
Questions about Microsoft Dynamics 365 Sales vs Pipedrive
- Is Microsoft Dynamics 365 Sales better than Pipedrive?
- Microsoft Dynamics 365 Sales ranks higher in our list of CRM software (#3 against #5, score 90.5 against 88.0), but the gap is small and the better choice depends on what you need. Microsoft Dynamics 365 Sales is best for: companies already running on Microsoft 365 and Dynamics. Pipedrive is best for: sales teams that want a simple pipeline.
- Which is cheaper, Microsoft Dynamics 365 Sales or Pipedrive?
- Microsoft Dynamics 365 Sales: Subscription with a free trial; pricing on Microsoft's site. Pipedrive: Paid plans after a 14-day free trial.
- Do Microsoft Dynamics 365 Sales and Pipedrive run on the same platforms?
- Microsoft Dynamics 365 Sales supports Web. Pipedrive supports Web, iOS, Android.
Choosing between the two
Learning Center
1:17How to decide between two good optionsSettle a close call by sorting it by how hard it is to undo, setting a deadline, scoring the criteria as a tie-breaker and writing down why you chose.
1:20How to compare products fairly: what to keep in mindDefine the job, cap the must-haves, compare like with like, count total cost over one period and weigh the criteria. Includes a worked example.
