Alternatives

Best Microsoft Dynamics 365 Sales alternatives in 2026

Microsoft Dynamics 365 Sales is Microsoft's CRM for sales teams, with pipeline tools and AI agents. These 10 alternatives come from the same rankings, ordered by editorial score. Connected products carry a small, disclosed lift.

10 alternatives From best CRM software How we rank Share

Ranked alternatives

  1. HubSpot CRM

    Has a free option; also runs on iOS, Android. The easiest starting point here, with a free CRM edition and records shared with the paid marketing and service hubs. Advanced automation costs extra, and it is cloud-only, unlike Twenty or SuiteCRM.

    Best for Growing teams that want one customer platform

    WebiOSAndroidFree plan, paid upgrades

  2. Salesforce

    Also runs on iOS, Android. The most configurable option here, with mobile apps for iPhone, iPad and Android and a large partner ecosystem. Per-user pricing and admin effort make it heavier than HubSpot or Pipedrive for a small team.

    Best for Large organizations with complex sales processes

    WebiOS, iPadOSAndroidSubscription

  3. Zoho CRM

    Has a free option; also runs on iOS, Android. A free edition for up to 3 users and a wide suite of connected Zoho apps. Its breadth can make the interface busy, and Zia Agents sit in the paid editions.

    Best for Small businesses that want a free start and an app suite

    WebiOSAndroidFree plan, paid upgrades

  4. Pipedrive

    Also runs on iOS, Android. A clear visual pipeline with email sync and tracking, and Nova included in all plans. It does less than HubSpot or Salesforce outside sales, and the free trial lasts 14 days.

    Best for Sales teams that want a simple pipeline

    WebiOSAndroidSubscription

  5. Attio

    Has a free option. A flexible data model with custom objects, email sync and AI agents, and a free plan for up to 3 seats. Seat and workspace credits and higher-tier permissions add to the cost as a team grows.

    Best for Teams that want a custom data model and AI agents

    WebFree plan, paid upgrades

  6. Close

    A CRM built around calling, email and texting, with a built-in dialer and automation for small outbound teams. It is narrower than HubSpot for marketing and service, and AI credits are limited per user.

    Best for Small sales teams that work mostly by phone and email

    WebSubscription

  7. Freshsales

    AI lead scoring, sales sequences and custom modules on Enterprise, alongside the Freshdesk family. Its per-user tiers gate most features, and AI agent sessions are sold extra.

    Best for Sales teams already using Freshworks tools

    WebSubscription

  8. Copper

    A CRM that works inside Gmail and Google Calendar, so sales staff log activity without switching tools. Contact limits on lower tiers and a Google Workspace focus make it a weaker fit for mixed email teams.

    Best for Google Workspace teams that want the CRM in Gmail

    WebSubscription

  9. Twenty

    Has a free option; is open source. The strongest open-source option here, with custom objects, AI agents and an MCP server for AI tools. Self-hosting means running your own servers, and its ecosystem is smaller than the large vendors.

    Best for Open-source CRM with custom objects

    WebSelf-hostedFree and open sourceOpen source

  10. SuiteCRM

    Has a free option; is open source. An established open-source CRM under AGPL-3.0 with an open REST API and a choice of self-hosting or paid hosting. Its homepage lists no AI assistant, and it needs more upkeep than hosted tools.

    Best for Self-hosted CRM under an open license

    WebSelf-hostedFree and open sourceOpen source

About Microsoft Dynamics 365 Sales alternatives

What is the best alternative to Microsoft Dynamics 365 Sales?
On listme.name the highest-scored alternative is HubSpot CRM, followed by Salesforce. The right choice depends on price, platform and whether you need open source.
Is there a free alternative to Microsoft Dynamics 365 Sales?
Yes. Free options include HubSpot CRM, Zoho CRM, Attio.